Pro Edge Technology was founded in 2008 by Jared and Natalie Roper with a goal of providing exceptional security products and services to the state of Utah. Jared spent several years working for local tech and electrical companies prior to starting Pro Edge, but was frustrated with the quality of services from large corporate companies. Today, Pro Edge is a eight member team providing services to Utah, California, Nevada, Wyoming, and Idaho.
Joining us as a technician in 2012, Mike has ascended the ranks to become our esteemed Sales Manager. His extensive background in the Low Voltage industry has equipped him with an unparalleled understanding of our products and services. In his current role, Mike is entrusted with the critical task of liaising with clients, crafting tailored security and AV systems that align perfectly with their budgets and requirements. His ability to bridge technical expertise with customer needs makes him an invaluable asset to our team, ensuring our clients receive top-notch solutions that surpass their expectations.
Spencer, our Install Manager at Pro Edge, has been a valuable member of our team since 2018. Beginning as a dedicated technician, he quickly demonstrated his exceptional skills and leadership potential, earning his current role. In his capacity, Spencer takes on the crucial responsibility of ensuring the flawless execution of all installation projects, overseeing that each task is completed with precision and efficiency. Notably, Spencer holds the title of an AXIS Certified Professional, a testament to his expertise in the field and his dedication to delivering top-tier service to our clients.
Makenna has been immersed in the world of our business since her childhood. Her journey led her to take on the role of Office Manager full-time in 2020, where she has proven to be the linchpin that keeps our operations running seamlessly. Makenna's remarkable expertise extends beyond administrative tasks; she hold the prestigious title of an AXIS Certified Professional and specializes in in-depth product knowledge. Her unique blend of experience and specialization ensures that our business is not only efficiently managed but also benefits from her deep understanding of our products and services.
Paul has been an integral part of our team as a Service Technician since 2016. In his role, he plays a vital role in maintaining our commitment to exceptional customer service. Paul is primarily responsible for handling service calls, with a particular focus on remote assistance. His technical expertise and problem-solving skills enable him to troubleshoot and resolve issues efficiently, ensuring our clients receive prompt and effective support. Paul's unwavering dedication to keeping our systems running smoothly has earned him a reputation for reliability and excellence within our company.
Lucas joined our ranks in 2022, bringing fresh energy and expertise to our team. In his versatile role, Lucas contributes to both installation projects and service calls, showcasing his adaptability and commitment to delivering top-notch service. We're thrilled to announce that Lucas has just achieved his AXIS Certified Professional certification, a significant accomplishment that showcases his dedication and expertise in the field. Lucas's passion for excellence and commitment to continuous improvement makes him a valuable asset to our Pro Edge team, and we look forward to his continued contributions to our success.
Hyrum joined our team in 2023, bringing a fresh perspective and enthusiasm to our projects. In his role, Hyrum plays a pivotal part in the installation process, contributing his technical skills and dedication to ensuring our clients receive high-quality service. Despite his relatively short time with the company, he has quickly become an integral member of our installation team. We're excited to share that he recently earned his AXIS Certified Professional certification, marking a significant milestone in his career and demonstrating his dedication and growing expertise in the field. Hyrum's commitment to excellence and his eagerness to learn make him a promising addition to Pro Edge, and we anticipate great contributions from him in the future.
Kaleb joined the Pro Edge team in 2023, bringing nearly six years of rich experience in the low voltage industry. His journey started by specializing in access control systems and cameras at the University of Utah and surrounding businesses for an impressive three-year span. Seeking new challenges, Kaleb transitioned to another company, where his expertise broadened to encompass a comprehensive range of low voltage solutions, particularly focusing on high-end residential houses. With his extensive background, Kaleb significantly enhances our team's capability to deliver top-tier services in the dynamic realm of low voltage systems.